Privacy Policy

A ONE Enterprises
Last Updated: 14 October 2026

A ONE Enterprises respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect information when you visit our website, create an account, place an order or contact us.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal and contact information

• Name

• Mobile number

• Email address

• Billing and shipping address

Order information

• Products purchased

• Order history and transaction references

• Delivery and return details

• Customer service communications

Payment information

Payments may be processed through third-party payment providers. We may receive transaction confirmations, payment status and reference numbers. We do not intend to collect or store full card details or payment authentication credentials when these are handled by the payment provider.

Technical information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited and website interaction data, depending on the technologies in use.

2. How We Use Your Information

We may use your information to:

• Process and deliver retail and wholesale orders.

• Confirm payments and communicate order updates.

• Respond to customer service requests.

• Manage returns, refunds, exchanges and cancellations.

• Maintain customer accounts and order records.

• Improve website performance and shopping experience.

• Detect suspicious activity, fraud or misuse.

• Send promotional communications where permitted and, where required, with your consent.

• Meet legal, accounting, tax and regulatory obligations.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website traffic and improve the shopping experience.

You may be able to control cookies through your browser settings or any consent controls provided on our website. Disabling certain cookies may affect some website functions.

4. Sharing of Information

We do not sell your personal information to third parties for their own independent marketing purposes.

We may share relevant information with service providers where necessary to operate our business, including:

• Payment gateways and payment service providers.

• Courier, logistics and delivery partners.

• Website hosting and technical support providers.

• Customer communication and email service providers.

• Analytics or marketing providers, where applicable.

• Professional advisers, auditors or authorities where legally required.

Such sharing will be limited to what is reasonably necessary for the relevant purpose, subject to applicable law and appropriate safeguards.

5. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration or loss.

However, no website, online transmission or electronic storage system can be guaranteed to be completely secure. Customers should keep their account credentials confidential and avoid sharing OTPs, passwords or payment authentication details with anyone.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, complete transactions, resolve disputes, maintain business records and comply with applicable legal obligations.

When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.

7. Your Privacy Choices and Rights

Subject to applicable law, you may request access to, correction of or deletion of certain personal information, or withdraw consent where processing is based on consent.

You may also opt out of promotional emails by using the unsubscribe option, where available, or by contacting us.

Some information may need to be retained to complete orders, comply with legal requirements or resolve disputes.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services. Those services operate under their own privacy policies and practices. A ONE Enterprises is not responsible for the privacy practices of independent third-party websites.

9. Children’s Privacy

Our website is intended for general shopping by adults and individuals legally permitted to make purchases. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, website features, service providers or applicable law. The latest version will be published on this page with its updated date.

11. Contact Us

For privacy-related questions or requests, contact:

A ONE Enterprises
407 Mohid Heights CHSL, 4 Bungalows, Andheri West, Mumbai – 400053, Maharashtra, India
Email: Aoneenterprises2502@gmail.com
Phone: +91 8291412878